Terms of Service

We grant you a limited, non-exclusive, non-transferable license to access and use CuraLog for your business operations. You agree not to:

• Reproduce, duplicate, copy, or resell any portion of the Platform without our express written permission.
• Engage in any activity that interferes with or disrupts the Platform or our servers.
• Attempt to gain unauthorized access to the Platform or its systems.
• Use the Platform for illegal activities or to violate applicable laws.
• Reverse engineer, decompile, or disassemble any part of the Platform.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate and complete information during registration and keep it updated.
• Notify us immediately of any unauthorized access or security breach.
• Use strong passwords and protect your login credentials.
• Be responsible for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

You agree to use CuraLog only for lawful purposes and in a way that does not violate anyone's rights or restrict anyone's use and enjoyment of the Platform. Prohibited behavior includes:

• Harassing, threatening, defaming, or abusing others.
• Uploading or transmitting viruses, malware, or any harmful code.
• Collecting or tracking personal information without consent.
• Sending unsolicited messages or spam through the Platform.
• Violating intellectual property rights of others.
• Engaging in fraudulent or deceptive practices.

CuraLog and its original content, features, and functionality are the exclusive property of CuraLog, its creators, and service providers. All content and materials provided on the Platform, including but not limited to text, graphics, logos, images, and software, are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or transmit any content without our prior written permission.

Content you upload to the Platform remains your intellectual property. However, by uploading content, you grant CuraLog a worldwide, non-exclusive license to use, reproduce, modify, and display your content solely to provide and improve our services.

CuraLog integrates with WhatsApp Business Platform provided by Meta Platforms, Inc. By using WhatsApp features on our Platform, you acknowledge that:

• You comply with WhatsApp's Terms of Service and policies.
• You have obtained necessary consent from recipients before sending WhatsApp messages.
• You will not use WhatsApp features for spam, harassment, or illegal purposes.
• Meta Platforms processes message data in accordance with their privacy policies.

CuraLog is not responsible for WhatsApp's terms, policies, or service availability.

CuraLog records first-party usage analytics to operate, secure, and improve the Platform. This includes page visits, searches, product interactions, scroll and hover patterns, click positions, and friction signals such as rage clicks. No third-party analytics or advertising services are used. Full details — including what is collected, how to opt out, and retention periods — are described in our Privacy Policy.

Organization-scoped customer insights. If your organization uses CuraLog to serve its own customers (e.g. through the customer portal), CuraLog provides your organization's administrators and authorized employees with analytics about those customers' activity on your branded surface — for example which products each customer viewed, searched, or clicked. You agree that:

• You will inform your customers, in your own privacy notices, that you receive these insights through CuraLog.
• You will use customer insights only for legitimate business purposes consistent with the relationship you have with those customers.
• You will not attempt to combine CuraLog-provided insights with other data sources in ways that would violate applicable privacy laws.
• Each organization can only access analytics scoped to its own customers. Cross-organization aggregates are available only to CuraLog system administrators.

To the fullest extent permitted by law, CuraLog, its officers, directors, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of revenue, loss of profits, loss of data, or business interruption.

Our total liability to you shall not exceed the amount you have paid to us in the twelve months preceding the claim.

CuraLog is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the Platform, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that:

• The Platform will be uninterrupted or error-free.
• Defects will be corrected.
• The Platform is free from viruses or harmful components.
• Your data will be preserved or backed up continuously.

While we implement reasonable security measures, we are not responsible for data loss due to user error, unauthorized access, or other causes beyond our control. You are responsible for maintaining your own backups of critical business data. We recommend regular data exports and backups.

You agree to indemnify and hold harmless CuraLog, its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising from your violation of these Terms, your use of the Platform, or your infringement of any intellectual property rights of others.

We reserve the right to terminate or suspend your account and access to the Platform at any time, with or without cause, and without liability to you. Upon termination, your right to use the Platform ceases immediately. You remain responsible for any outstanding payments or obligations.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform following any changes constitutes your acceptance of the new Terms. We will notify you of material changes via email or by posting a notice on the Platform.

CuraLog may also modify, suspend, or discontinue the Platform or any features with or without notice.

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in New Delhi, India.

Before initiating legal proceedings, you agree to attempt to resolve any dispute informally by contacting us. If we cannot resolve the dispute within thirty (30) days, either party may pursue legal action in accordance with Section 12.

If you have questions about these Terms of Service, please contact us at: